By accessing and using the services provided through our website (https://www.drishicollections.com), you are deemed to have accepted the following Terms and Conditions, which may be updated or revised at any time. These terms are applicable for an indefinite period and shall remain binding as long as you continue to use our website.
Modifications to Terms
We reserve the right to amend or update these terms without any prior notification. It is the responsibility of the user to review these terms regularly. All rights, including copyright, related to the content on this website are owned by us. Reproduction or storage of any content, in whole or in part, without prior written permission is strictly prohibited.
Customer Support
For any questions, complaints, or suggestions regarding our website or services, please fill a form via connect with us or any social media platform
Eligibility Criteria
Users under the age of 18 are not permitted to purchase or contract through the website.
Individuals who are legally incapable of entering into contracts under the Indian Contract Act, 1872 are not eligible to use this site.
Users accessing the website from outside India are responsible for ensuring compliance with local laws. In the event that any Indian state restricts interstate trade or mandates specific documentation, we reserve the right to accept or decline orders accordingly.
Pricing and Payment
Payments for orders shipped within India are accepted in Indian Rupees (INR) only.
Privacy Commitment
We are committed to protecting your privacy. All information you provide is kept strictly confidential and is never shared with any third party without your consent.
Order Cancellation – By Us
We reserve the right to cancel or refuse any order at our discretion. This may occur due to:
Limited product availability
Pricing or product information errors
Fraud detection
Any other reason deemed necessary
In such cases, you will be notified. Additional information may be requested to process your order. If an order is canceled, either partially or fully, the applicable refund will be processed accordingly.
Order Cancellation – By Customer
Orders can only be canceled before dispatch.
Cancellation requests must be sent via email or message to our customer support team at 9852 9852 99.
Refunds will be initiated to the original payment method and may take up to 7 business days, depending on your bank’s policies.
Note: If a payment is deducted but the transaction fails, please contact your bank. If a confirmation from the bank is received, we will process a full refund for the deducted amount.
Exchange Policy
We do not offer exchanges for products purchased via our website or live sales under any circumstances.
Website Content & Intellectual Property
All content on the website, including images and text, is copyrighted. All trademarks and intellectual property are owned or licensed by us unless otherwise noted.
You may not copy, reproduce, distribute, or display any content without our written permission. You may, however, download or print content for personal, non-commercial use.
While we strive for accuracy, product colors may slightly differ from what is shown on the website or in live displays due to varying screen resolutions or device settings.
User Accounts and Responsibility
Customers are solely responsible for all activities carried out through their accounts. This includes managing coupons, reward points, store credits, and account credentials. We are not responsible for any misuse or discrepancies. Any concerns regarding account balances or benefits must be directly addressed by the account holder.
